If you have decided to delete your Cash App account, you are probably wondering how to delete your account safely and completely.
Deleting the app from your phone does not close your account or erase your personal data. As someone who has tested various financial apps extensively, I will break down the process in simple terms.
This guide will cover everything you need to know, from preparing your account for deletion to what happens after you delete your account.
Why Delete Your Cash App Account?
People delete Cash App accounts for many reasons:
- They no longer want to use Cash App or need a different payment app.
- Concerns about privacy and security.
- They don’t want to incrementally use it.
- They want to clean up open accounts that they are not using.
Whatever your reason, please know it is completely permanent once you go through the deletion process.
Because once your account is deleted, you cannot, and will not, be able to log back into it, access your transaction history, access your $Cashtag, and/or access the services linked to it.
What Happens When You Delete Your Cash App Account?
When you delete your Cash App account, your account is deleted for good.
- You will no longer have access to your transaction history or contacts.
- You will have to withdraw all remaining balance before deletion.
- Any pending transactions or payments will be canceled and voided after deletion.
- Cash App may retain some data for legal reasons, but you will no longer have access to that data.
Before You Delete: Things to Do
1. Withdraw All Funds
Make sure your Cash App balance is zero. This means all other accounts, including Bitcoin or stocks. You must sell these to withdraw the money. Once withdrawn, your balance will be zero.
2. Download Your Transaction History
If you need records for taxes or your own purposes, you’ll want to download your transaction history. Download it from the app or website before deleting your account.
3. Cancel Subscriptions or Recurring Payments
If you have any subscriptions/recurring payments set up with your Cash App, you will want to cancel them so you aren’t charged again.
4. Remove All Bank Accounts and Cards
Check your settings and remove any bank accounts or debit cards linked to your Cash App account.
Deleting Your Cash App Account: A Guide- Step by Step
- On your phone, open the Cash App and sign in.
- Hit the profile icon in the top-right corner of the screen.
- Scroll to the bottom of the screen and hit Support.
- Tap Something Else.
- Tap Account Settings.
- Tap Close My Cash App Account.
- Walk through the following prompts to confirm the action.
- Once confirmed, delete the app from your device if you wish.
- You should receive a confirmation that your account is closed.
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Common Doubts
What if I have a negative balance or pending payments?
You need to zero out any negative balances as well as wait for any pending payments to close before being able to delete your account.
Can I delete my account through the website?
Yes and no. You can delete your account on the website, but there are some features, such as exporting transaction history, that make the website easier.
What happens if I just uninstall the app?
Your Cash App account is still active. Uninstalling the app only removes it from your device.
Can I sign up for a new Cash App account using the same email or phone number?
Usually, you can. There may be times when you might have to wait for your old account to be fully deleted first.
Pro Tips
- Always remember to confirm your balance and the transaction history before deleting.
- Tell any users who are used to sending/receiving money from you through the Cash App about your account being deleted.
- Make sure to download copies of your transaction history or make your own records.
- If you got stuck while deleting your account, contact Cash App support.
Final thoughts
If you follow the procedures outlined here, the process of deleting your Cash App account can be simple. You need to prepare your Cash App account before closing it, especially by withdrawing any funds and saving your information.
When you are ready, delete your account from inside the app and uninstall the app from your device.
Deleting your Cash App account will eliminate the risk that comes with storing your financial information in Cash App, because you will no longer be associated with it.
